Professionalism in Community Oriented Policing

Length of Presentation :  6.5 Hours

This course is designed to re-enforce the significance of integrity and ethics that Indiana law enforcement agencies are built on through the principles of Community Policing.  A collaborative discussion on shared values is the stimulus for participants to realize there is a shared set of values that exists.   Bridging the gap between community and law enforcement continues through interactions on positive and negative attitudes and how decisions are made based on integrity.  Simple scenarios give credence to ethical decision making and avoiding the “Slippery Slope” situations.  The components for a good balance, spiritual and personal, serves as a guide for professionalism, along with “Eight Guidelines for Building Integrity/Warning Indicators”.

Purpose of Course :

The intent of this course is to establish the value of professionalism for law enforcement officers and strengthen public trust of the citizens across the state of Indiana through the principles of Community Policing.

Audience :

Law Enforcement, Citizens, Businesses, State and Local Government Agencies

Course Objectives :

• Understand the importance of The Law Enforcement Code of Ethics;
• Identify, affirm and advance the essential values that are necessary to promote professionalism in policing;
• Examine and discuss the importance of accountability;
• Gain knowledge about value based decision-making and how it impacts one's career, agency, community, family, and self;
• Take a personal inventory of beliefs and attitudes using a variety of criteria related to professional standards, ethics, values, and integrity;
• Recognize and understand the professional and legal standards of law enforcement and their implications.

Application of Professionalism in Community Policing

Length of Presentation :  6.5 Hours

This course begins with an interpretation of each participant's terminal and instrumental values leading to a presentation of “The Eight Key Shared Values” all law enforcement officers should aim to reflect. With emphasis on the community policing decision-making process, the audience realizes the basis for a strong relationship between law enforcement and the community hinges on ethical decision making.  The instructor uses scenarios to apply the decision making process to real life situations.  Examination of “The Slippery Slope” and “Reflections of An Officer” bring to life what can occur when one's actions are improper or illegal.  In conclusion, each participant is asked to create their own personal plan for enhancing professionalism and integrity in an effort to strengthen or change behavior, attitudes, and beliefs when faced with ethical dilemmas.

Intent of Course :

The purpose of this course is to strengthen and encourage personal and professional integrity.

Audience :

Law Enforcement, Citizens, State and Local Agencies, Business Owners

Course Objectives :

• Establish an ethical foundation from which to examine his/her decision-making process when faced with ethical dilemmas and/or issues.
• Recognize and distinguish the concepts of ethics, integrity, and professionalism.
• Understand basic theories that help to define the role of ethics in law enforcement.
• Recognize and understand the professional and legal standards of law enforcement and their implications.
• Take a personal inventory of beliefs and attitudes using a variety of criteria related to professional standards, ethics, values and integrity.

Community Oriented Policing and Government

Length of Presentation :   6.5 hrs

The course is divided into five segments, beginning with a thorough definition of Community Policing and leading into a historical overview.  Community Policing as it is today is the focus in Segment Three of the course, with an interactive class discussion about the quality of life issues that affect communities.  The core of the course is covered in Segment Four, with the definition and components of Community-Oriented Government, citing examples of communities that have gone through the process of implementation.  The final segment involves group discussion on problem solving and doing assessments to measure the effectiveness of COG.

Purpose of Course :

The intent of this course is to inform and activate all portions of government and citizens served by government to work together to address quality of life concerns.

Audience :

Government Leaders, Citizens, Law Enforcement, State and Local Agencies, Business Owners

Course Objectives :

• Establish a working definition of community policing.
• Link the important features of the political era, the reform era, and community era.
• Recognizing the important features of community policing.
• Identify who is involved in COG.
• Learn how citizens communicate with government.
• Understand how to solve problems in communities.
• Measure the effectiveness of COG.
• Understand the significance of the “Broken Window” Theory.
• Realize the capability and need of bringing people and government together to solve problems.

Crime Prevention Through Environmental Design - CPTED

Length of Presentation :   4 hours

Research has shown that the proper design and effective use of the built environment can lead to a reduction in both the opportunity for crime and fear of crime.  Through their involvement in design and construction, architects, planners and builders can influence the creation of safer neighborhoods and communities.  This course provides a general overview of Crime Prevention Through Environmental Design (CPTED) for professionals who work in urban design development and related areas. 

Intent of Course :

The intent of the course is to provide the community with the means to eliminate or reduce environmental obstacles to safe and healthy neighborhoods.

Audience :

Building Professionals, Law Enforcement, Urban Developers, Security Personnel, Landlords, Business Owners, Citizens

Course Objectives :

• Examine the four primary strategies of CPTED; natural access control, natural surveillance, territorial reinforcement and maintenance, and zones of transition and types of space. 
• Discuss the importance of understanding traffic flow patterns, and the effects of traffic on neighborhoods.
• Examine outdoor lighting options and the importance of a structure's visibility.
• Illustrate the use of territorial reinforcement techniques and the effect of defined ownership and identity.
• Illustrate CPTED in other applications such as small business, schools, public housing, and parks.

Community Oriented Policing and Crime Prevention

Residential & Non-Residential Properties

Length of Presentation :  12 Hours

The need for crime prevention is vital to our communities including the security of residential and non-residential property.  This advanced course on crime prevention focuses on non-residential property, emphasizing strategies and techniques to ensure the safety of commercial properties. Targeting an audience of law enforcement, business owners, and design specialists, various topics are covered including security procedures, alarm and security systems, locks and doors, and conducting surveys of commercial property.  Participants will do actual on-site surveys of buildings, using collaborative discussions and problem solving, which are elements of Community Policing.

Purpose of Course :

The intent of this course is to bring participants to a higher level of knowledge on preventative methods of reducing crime.

Audience :

Business Owners, Law Enforcement, Citizens, State and Local Government Agencies

Course Objectives :

• Know the terminology connected with the principles of residential and non-residential crime prevention.
• Understand security procedures that are beneficial in preventing crime in non-residential properties.
• Recognize security deficiencies, which are consistent with crime related incidents.
• Make recommendations that are conducive to crime reduction.
• Become familiar with codes and laws that are necessary for proper construction or renovation of a property.
• Conduct an on-site property survey to properly evaluate a non-residential property.

Financial Crimes Against the Elderly

Length of Presentation : 6.5 Hours

This course addresses the problem of financial crimes against the elderly, and begins by describing the problem and reviewing risk factors.   Two categories of financial crimes against the elderly exist: fraud committed by strangers, and financial exploitation by relatives and caregivers.  The instructor discusses the differences in the offender-victim relationships and suggests different methods for analyzing and responding to the problem.  After identifying a series of questions to help participants analyze their problem on a local level, the instructor reviews responses to the problem and describes the conditions under which they are most effective.

Intent of Course :

The intent of this course is to inform participants on the characteristics, warning signs, and perpetrators of financial fraud and exploitation as a proactive approach to head off financial crime against elderly citizens. 

Audience :

Senior Citizens, Law Enforcement and Investigation, Financial Managers, Social Service Agents for the Elderly, Investment, Insurance, and Real Estate Managers, Criminal and Civil Attorneys at Law.

Course Objectives :

• Raise awareness of warning signs and characteristics of financial scams and exploitation used in crimes against elderly.
• Compare and contrast “financial fraud” and “financial exploitation.
• Identify the perpetrators in crimes against the elderly.
• Provide responses to the problem of financial crimes against the elderly.

Cultural Diversity – Building Bridges of Understanding

Length of Presentation :   4 Hours

Diversity is often misunderstood and sometimes controversial.  In order to improve or enhance the true understanding of diversity, it requires high quality focused thinking, analysis and openness.  One must deal with their bias and prejudices in order to be able to simply work and live in the same community.  Diversity is transforming our nation and in order to succeed in our multi-cultural society, organizations and communities should value the differences of our diverse population, respect the individuality of all employees, customers, and citizens, and maintain an environment in which everyone is treated with fairness and dignity.  The individuals we come into contact with personally or professionally may look at issues from many different points of view.  We tend to perceive these behaviors based on our own values, experiences, and cultural backgrounds.  Understanding that some of these behaviors can result from cultural and racial influences different from our own can give us additional insights into handling the problems we face daily in our profession.

Purpose of Course :

The intent of this course is for the participant to recognize the importance and benefit of valuing diversity in his/her organization or community.

Audience : 

Law Enforcement, State and Local Agencies, Business Owners, Citizens

Course Objectives :

• Promote professional behaviors, which meet legal demands.
• Promote the creation of a receptive community environment that respects and values differences.
• Create dialogues to build better relations among individuals who work together, live in the same community, and for the most part are interdependent and different.
• Enhance the understanding of diversity issues and how they impact the work environment.

Reducing Domestic Violence Through Community Policing

Length of Presentation :  6.5

Domestic Violence is a terrible crime that exists throughout the entire State of Indiana and needs to be eliminated.  It is our intention here to provide education on the issue, bringing to light ways we can help fight this crime and assist the victims through Community Policing efforts.  Participants will be given the tools necessary to understand, articulate, and integrate pertinent facets of law, evidence and dynamics of domestic violence incidents for more effective investigation and resolution of the case.  Emphasis is on the effect the crime has on the victim, family members, community, and law enforcement officers.  Topics covered will include warning signs, profile of the perpetrator, barriers, and interventions

Purpose of Course :

The intent of this course is to provide a level of awareness and knowledge to enable agencies to respond to the issues of domestic violence that will assist victims.

  Audience :

Law Enforcement, Citizens, Business Owners, State and Local Agencies Government Leaders

Objectives :

Define and apply the Power and Control Model to understand domestic violence.

• Identify common tactics and techniques of physical, sexual, emotional and financial abuse that batterers use to gain and maintain power and control over victims.

• Understand the impact of the law enforcement response on offender accountability.
• Realize the reasons victims of domestic violence maintain relationships with batterers.
• Comprehend the impact of domestic violence on children.
• Become familiar with current domestic violence laws and statutes in Indiana .

Community Policing Strategies for Managing Encounters with Mentally Ill Suspects

Length of Presentation :  6.5 Hours

Using the SARA model for problem solving and other Community Policing principles, this course is designed to inform law enforcement officers about mental illness and what misconceptions and dangers an officer might encounter with a mentally ill suspect.   The instructor will show “snippets” of mentally ill characters and have open discussion on how that character is perceived. By analyzing the myths and perceptions many have of mentally ill patients, the audience will begin to realize not all are a threat to society. The instructor uses the compare /contrast technique to point out the differences and similarities of specific disorders and how these disorders can be misconceived. Utilizing PowerPoint slides to demonstrate different aspects of mental illness and symptoms that might look suspicious in nature, the participants will discover different methods for ethical and safe intervention of such suspects.

Audience :

Law Enforcement, Supervisors, First Responders

Purpose of Course :

The intent of this course is to raise the participant's awareness level of mental disorders and the related symptoms that are often misleading.  Providing the knowledge to assess who is dangerous in confrontational situations will lead officers to make sound decisions when intervention is necessary.

Course Objectives :

• Incorporate community policing concepts (SARA model) in dealing with mentally ill suspects.
• Identify “myths” associated with mentally ill persons.
• Understand the major illnesses and their symptoms.
• Learn about the DSM-IV and how it can be utilized.
• Utilize appropriate intervention methods for confronting mentally ill suspects.

Implementing Community-Oriented Policing

Length of Presentation : 6.5 Hours

The implementation of Community Oriented Policing is a multi-faceted process that in essence requires planning and managing for change. Community Oriented Policing cannot be established through the mere modification of existing agency policy.  Profound changes must occur at every level of an organization.  This course provides participants with the groundwork to set up a basic implementation plan and addresses the issues during the process of executing the plan.  The instructor guides the audience through the implementation steps from the basic plan to marketing and media tools necessary for a successful Community Oriented Policing program.

Intent of Course :

The intent of this course is to provide participants with knowledge to establish a Community Oriented Policing program for their department and community.

Audience :

Chief Executive Police Administrators, Command Staff, Community Members, Government Leaders

Course Objectives :

• Understand that Community Oriented Policing means significant change.
• Describe the three options for developing a plan of action.
• Recognize the importance of continuous communication throughout the implementation process.
• Acknowledge the key features of managing internal change that are important to the process.
• Understand the importance of teams, consultants, and the media to the ultimate success of the Community Oriented Policing effort.

Law Enforcement and Government - An Ethical Response to Hispanic Citizens

Length of Presentation :  8 - 16 Hours

A great demographic change is taking place in the state of Indiana , making the population more multicultural and diverse than ever before.  As with other kinds of social changes, law enforcement agencies must adapt to the population shifts in their communities.   “Law Enforcement and Government-An Ethical Response to Hispanic Citizens” is a 1 or 2 day course designed to raise awareness of the Hispanic culture, bridging the gap of communication for those who speak little or no English.  The first class focuses on the dimensions of the Hispanic culture—background, lifestyles, beliefs, and history.   Days 2 of the course concentrates on the Spanish language itself, emphasizing specific law enforcement language, commands, and danger words necessary to better understand and handle situations in an ethical manner.

Purpose of Course :

The intent of this course is to enable participants to raise their awareness, understanding, and level of communication with the Hispanic citizens in our Indiana communities.

Audience :

Law Enforcement, State and Local Government Leaders

Course Objectives :

• Understand the correct pronunciation of a variety of words and phrases.
• Acquire the basic language tools needed to communicate in various workplace situations.
• Become aware of cultural differences and how they impact physical and verbal communication.
• Acquire better reporting skills when dealing with Spanish speaking clients or individuals.
• Raise the quality of responses to demands for service.

Topics to be Covered :

• Incorporating Diversity: Police Response to Multicultural Changes in their Communities
• Culture and Background of Hispanic Population
• Spanish Phrases and Definitions

Problem Solving Through Community Policing Strategies

Length of Presentation :  6.5 Hours

The instructor will set the groundwork for this course by stressing the role of community partnerships in community policing and the need to address community issues.  Problem solving becomes the main focus of the dialogue as participants are challenged with several different puzzles to solve, pointing out that problems are often easy to recognize, but difficult to solve.  After open discussion of “What is a problem?”  the SARA model is introduced as a tool for effective problem solving.   Team brainstorming, along with interactive worksheets, provides the opportunity for participants to apply the SARA process to possible situations.

Purpose of Course :

The intent of the course is to involve the community and law enforcement in all phases of problem identification and problem solving using the SARA model.

Audience : 

Law Enforcement, Citizens, Business Leaders, State and Local Agencies

Course Objectives :

• Utilize the principles of community policing as an approach to problem solving.
• Understand the role and importance of community involvement in the problem solving process.
• Recognize the differences between traditional policing and the problem-oriented approach of community policing.
• Define important terms such as “problem,” “problem-solving,” and “incident” in the context of problem-oriented approach to community policing.
• Identify and utilize the four stages of the SARA problem-solving model.

State and Local Anti_Terrorism Training (SLATT)

Length of presentation :  8.0 Hours

Since the terror attacks on September 11 th , 2001 , making our homeland safe from terrorist attacks has become not only a priority, but also a necessity.  We are a nation at risk to a new and changing threat.  The terrorist threat to America takes many forms, has many places to hide, and is often invisible.  Yet the need for homeland security is not tied solely to today's terrorist threat, but tied to our enduring vulnerability. This course is designed to engage participants in a shared discussion on the modern realities and myths about terrorism in the U.S.    The instructor offers an overview of the historical context of terrorism, along with the types and the forms terrorism takes.  Covered in the course are the major topics on the vulnerability of our nation, the threats we face and the pre-incident indicators, information and intelligence sources,  and detailed descriptions of groups posing the greatest threat to our citizens.  Scenarios are given to the participants to apply Community Policing principles as a tool to combat terrorism.   Components of the course are designed for different audiences to meet the needs and objectives for that particular group. Each objective listed below is tied to specific initiatives.

Purpose of Course :

The intent of this course is to provide key factors in preventing and preparing for possible terrorists attacks.

Audience :

Law Enforcement Agencies, State and Local Governments, Emergency Response Teams and Health Care Providers, Leaders in the Business Community, Citizens

Course Objectives :

• Apply the principles of Community Policing to prevent a terrorist attack.
• Reduce America 's vulnerability to terrorism.
• Minimize the damage and recover from attacks if it does so occur.
• Raise awareness of each person's role and responsibility to prevent or respond to a terrorist attack.
• Recognize the pre-incident indicators of a terrorist attack.

Building Public Trust Through Community Policing - Workplace Spanish

Length of Presentation :  6.5 Hours

This course is adaptable to meet the needs of any specific agency.  The general Spanish/English phrases and terminologies used in workplace situations are provided to participants, along with a Spanish/English information forms that can be adapted for office use.    The instructor presents a conversation guide that includes specific phrases often used in workplace dialogue with customers.  The categories of Spanish phrases and definitions covered are locations and directions, structures, body and clothing, family members, telephone conversation guide, numbers, and a “what to know” and “what to ask” tool kit. Participants are asked to reinforce what they have learned by recreating workplace scenarios.

Intent of Course :

The intent of this course is to bridge the communication gap between people in the workplace and non-English speaking citizens in an effort to provide quality services.

Audience :

 Social Workers, Healthcare Providers, Service Workers, Senior Citizens, Counselors

Course Objectives :

• Enable participants to better communicate with non-English speaking public.
• Learn Spanish words, phrases, and definition pertinent to the workplace environment.
• Understand the Hispanic background and culture.

Strategic Planning for Community Policing

Length of Course :  6.5 Hours 

This course outlines a clear-cut strategic plan for implementing a Community Oriented Policing program.  The core of this course is the “Strategic Planning Elements” which are defined in detail as necessary components for the implementation process.  The instructor presents a set of “ground rules” to be established prior to setting a plan in motion.  An in-depth examination of the process is provided with an overview of a strategic planning cycle, which generates discussion and class interaction as participants begin to visual a plan for their department.  In the final segment of the course, lessons learned from other jurisdictions, the elements that have proven to work better than others are described.

Purpose of Course :

The intent of the course is to provide participants the tools necessary to establish an implementation plan for changing to a community-policing model.

Audience:

Law Enforcement and Supervisors

 Course Objectives :

• Gain understanding of the concept of strategic planning.
• Use the three components of strategic planning:
• Organizing
• The process
• The document
• Use several of the strategic planning mechanisms.

Change Management and Community Policing - Moving Citizens and Officers To a New Philosophy

 Length of Presentation :   6.5 Hours 

This course focuses on the change element of implementing a community policing program.  Credence is given for making changes to community policing with examination of studies and clear benefits from past experiences.  The core of the course hinges on “Lewin's Change Model” used by numerous organizational consultants to create effective change.  Class participants are guided through the change strategies that are highly recognized approaches to achieve true change from one program to another.  Methods such as “ unfreezing, transforming, and refreezing” are discussed.  In conclusion, the instructor will examine results of past experiences dealing with change to community policing programs. 

Intent of Course :

The intent of this course is to make law enforcement administrators cognizant of managing planned change and managed learning necessary to achieve true community policing programs. 

Audience :

Law Enforcement Supervisor, Members of a Preliminary Planning Team, Government Leaders, Leaders of State and Local Agencies

Course Objectives :

• Use “Lewin's Change Model” to make effective changes.
• Understand the three change strategies that are necessary to achieve true community policing.
• Recognize the importance of research and preparation prior to making changes.
• Understand the “unfreezing” process involves experimentation, education, and training.
• Know the tasks, operating parameters, and transformation steps in the change strategy.
• Realize “shared power” will result in longer lasting results.

Financial Institution Robbery Investigations

Length of Presentation :   4.0 Hours 

This is a four-hour presentation with a PowerPoint presentation and video, providing training on bank robbery incidents.  Instructors in this course have had extensive training in the area of bank robbery responses and are members of the bank robbery task force.  The course is designed for two audiences as follows:

Law Enforcement - This session is law enforcement sensitive illustrating possible bank robbery situations and how officers should respond to those situations.

Bank Employers/Employees -This session is designed for bank or financial institution employees, providing instruction on how to respond in a bank robbery situation.

Financial Crimes Against the Elderly

Length of Presentation :   6.5 Hours 

This course addresses crime against our senior citizens and falls under two general categories:  fraud committed by strangers, and financial exploitation by relatives and caregivers.  Theses categories sometimes overlap in terms of the target selection and the means used to commit the crime.  The differences in the offender-victim relationship suggest different methods for analyzing and responding to the problem.  Specific topics covered include offender characteristics, victim vulnerabilities, types of influences, warning signs and indicators, lack of oversight of legal documents, and laws and agencies involved.